At any time you may be having a problem with your software or kits you can call on us to support you and we will try our very best to see you overcome your difficulties as quickly as possible.
A great way to do this is via MSN Messenger Live or similar tool, this gives us the ability to access your pc remotely and guide you through anything or simply do it for you.
Messenger is free to download and use and is very common on most users computers, see links below for a download location of the latest version.